COVID-19 Production Closure – Friday 27th March
As of Friday 27th March 2020, Titan Products have taken the extremely difficult decision to close our production facilities in light of the current COVID-19 pandemic. All throughout this testing period the welfare of our dedicated staff and families has been our main priority. It is now felt that in order to maintain this welfare we have to temporarily halt production. Therefore, no orders will ship until further notice.
We have been working tirelessly with our suppliers to ensure we have components in stock so that when production starts again we are in the best possible position to get product to our valuable customers as quickly as possible.
We couldn’t ask for more from the team at Titan over the last few weeks and we are all committed to getting back to providing our high levels of customer support and quality products in the coming weeks.
Enquiries are still being handled remotely via email@example.com so if you have any questions please contact us and we will do all we can to respond as quickly as possible.
We will continue to monitor the situation and provide updates.
Thank you for your support and patience through these very difficult times and we look forward to working with you in the very near future.
The Titan Product team.
COVID-19 Update – Tuesday 24th March
Due to the latest Government guidelines regarding COVID-19, and the welfare of our staff remaining our top priority, we are now currently operating with a reduced on-site workforce. Because of this it might take us a little longer than normal to process any orders and to deal with telephone enquiries. We would therefore ask that if you are having difficulty getting through on the phone, or have any queries, to email us at firstname.lastname@example.org and we will get back to you ASAP.
We thank you for your patience during these difficult times.
COVID-19 Statement – Tuesday 17th March
Titan Products continues to monitor the COVID-19 coronavirus situation globally, with the safety of our customers and employees being our top priority.
The company is monitoring the developments and guidelines set by the UK Government and will continue to act swiftly to ensure the welfare of our staff is maintained and the business can continue to function efficiently through these difficult times.
To operate in line with the latest Government guidelines issued 16th March 2020, Titan Products have made previsions for employees to work from home where possible, and we are asking our employees to take precaution such as avoiding people who are symptomatic, to frequently wash their hands, to follow the World Health Organization and NHS guidelines and to self-isolate if they exhibit symptoms, or live with a family who does so.
Employees who are not able to work from home will not be available for visitors and no business travel will be conducted for the foreseeable future.
Our production facilities continue to operate as normal, stock levels remain strong and we are in constant communication with our component suppliers to ensure the supply chain is maintained with contingency measures in place to preserve our multiple sourcing channels.
Should you have any questions please contact us.